Consumer healthcare · mobile experience

Medication
Renewal

Making a routine refill request clear and easy to complete.

I designed a focused mobile flow that helps people review eligible medications, choose where to pick them up, and understand what happens after they submit.

Team

Worked alongside product, engineering, and clinical partners to shape a renewal experience that could fit the new design library and support real care workflows.

Role
UX design
Team
Product · Engineering · Clinical partners
Focus
Medication refill flow
Design goal
Conform to new design library and guidelines

Use the prototype to explore the workflow.

9:41▮▮▮ ◒ ▰
Baseline West

Luna Pineda González (47 yr)⌄

Medications

Policy Text

Lectus massa viverra a enim congue tincidunt maecenas eleifend volutpat.

Atorvastatin (2.5 mg)

1 tab, Oral, Once daily, 4 refills

Prescribed by Dr. Adam Sturgillⓘ 2 refills remaining
›
Lisinopril (5 mg)

1 tab, Oral, Once nightly, 0 refills

Prescribed by Dr. Adam SturgillStarted on May 5, 2024
›
Escitalopram (10 mg)

1 tab, Oral, Once nightly, 0 refills

›

Design notes

What shaped this screen

  • Primary controls stay visible

    Sort and filter appear in the toolbar, while refill and renewal actions live in the overflow.

  • Policy guidance stays in context

    People can understand their options without leaving their medication list.

  • Decision details are scannable

    Each medication row shows refill availability, directions, and prescriber information before opening the full record.

  • Navigation remains available

    The app navigation is pinned to the bottom while the medication list scrolls.